Arab Press

بالشعب و للشعب
Wednesday, Aug 05, 2026

Apple and Google stop workers playing back voices

Apple and Google stop workers playing back voices

The tech giants say they will temporarily stop using humans to monitor and spy on user's smart speaker recordings.

Apple and Google are temporarily stopping workers listening to voice recordings captured by smart speakers and virtual assistants.

It follows a Guardian report that third-party contractors used by Apple had heard people having sex and discussing private medical information.

Siri and other services can activate in error after wrongly picking up sounds they mishear as their "wake" words.

Apple said the move would affect users worldwide.

Google suspended the practice across the EU on 10 July but has only just confirmed the fact in public.

Amazon - which also uses staff to transcribe some recordings - has not commented.

Technology companies use staff to "grade" voice recordings to improve their virtual assistants' accuracy rates in handling requests - and take steps to anonymise the source.

Google, for example, distorts the recording before it is listened to in order to disguise the user's voice.

However, many members of the public were unaware of the practice until theBloomberg news agency reported the fact earlier this year.

"We are committed to delivering a great Siri experience while protecting user privacy,” Apple said in a statement.

“While we conduct a thorough review, we are suspending Siri grading globally."

The company added in the future users' voice recordings would not be included in the grading process unless they had chosen to opt in.

Germany's data protection commissioner in Hamburg has also launched an investigation into Google over the practice, with which the search company is cooperating.

Speech-recognising assistants were "highly risky" from a privacy point of view, the regulator said in a press release.

"The use of speech assistance systems must be transparent so that informed consent can be obtained from users," added the commissioner, Johannes Caspar.

Google said it had already stopped transcribing voice recordings and would continue to do so for at least three months.

A spokeswoman for the company said Google was "in touch" with the Hamburg data protection commissioner.

"We don’t associate audio clips with user accounts during the review process, and only perform reviews for around 0.2% of all clips," she added.

BBC News has asked Amazon whether it also plans to suspend speech monitoring.

In June, Dave Limp - the executive in charge of Alexa - said only a "tiny fraction of 1%" of voice recordings were ever listened to by humans.

But he conceded the company's terms and conditions could have been clearer about the matter.

Newsletter

Related Articles

Arab Press
0:00
0:00
Close
AI Is Remaking the US Economy, From GDP Growth to iPhone Prices
FIFA’s Retreat Leaves a Larger Question Over Who Guards the Game
Finland Deploys Commercial-Scale Thermal Batteries Using Crushed Rock to Store Renewable Grid Energy
Valued at $109 Million: F-35B Fighter Jet Crashes in Southern California
US Says It Has Carried Out Heavy Strikes on Iran After Attempted Attacks on Its Forces
Over 24 Hours in the Air: Qantas Airbus Completes Record-Breaking Test Flight
Arrest Warrant Issued in Lebanon for Tycoon Spotted Meeting Netanyahu in Washington
Trump says Israel ‘would not survive’ without US
Nvidia Reportedly Takes Vast Texas Data-Centre Lease to Underwrite AI Expansion
FIFA’s Private-Investment Plan for World Cup Rights Draws European Revolt
Following OpenAI's Cyberattack: 'Most Companies Still Do Not Understand What Is Coming'
OpenAI Sued After ChatGPT Allegedly Discouraged Emergency Care Before Near-Fatal Embolism
Miliband Sets Climate and International Law at Centre of UK Diplomacy
Pentagon Discloses Nearly 100 US Troop Injuries During Renewed Iran Fighting
Trump Readies New Tariffs as Temporary Global Levy Nears Expiry
High Prices Push Coffee Drinkers Toward Whole Beans and Home Brewing
Trump Draws Boos and Podium Scrutiny at Spain’s World Cup Triumph
Spain Defeats Argentina in Extra Time to Win Second World Cup
Turkey Explores S-400 Transfer to UAE in Bid to Rejoin F-35 Program
US Retaliates Against Iran After Two American Troops Killed in Jordan
Proposed U.S.-Saudi Nuclear Pact Could Permit Limited Uranium Enrichment Under International Safeguards
Why Kentucky Fried Chicken Became KFC—and Why the False Explanations Persist
Iran Claims It Destroyed Bahrain’s Main Artificial Intelligence Center in Missile and Drone Strike
Ukrainian Drones Strike Wildberries Warehouses Deep Inside Russia
Reported CIA Mission Helped Clear the UAE’s Path to Advanced US AI Chips
Artificial Intelligence Capital Fuels Markets While Governments and Regulators Face Mounting Strategic Tests
China’s Moonshot’s Kimi K3 Narrows the Gap With Anthropic Through Scale, Openness and Lower Cost
The Ledger Will Not Trust on Faith
Passenger Bound for Germany Refused to Sit Beside a Woman on a Plane — Then Slapped a Flight Attendant
Ukraine’s Leadership Rift Spills Into the Streets as Protesters Target Army Chief
The Ten World Cup Finals That Defined Football History
Smartphones Are Getting More Expensive, Sales Are Collapsing, and Even Apple Admits: "Prices Will Rise"
Leadership Change and Strategic Rivalry Redraw the Political Map
The AI Race Enters Its Infrastructure Era
Britain Nationalises British Steel to Protect Scunthorpe Production and Strategic Supply
Thomas Tuchel Faces Fierce Backlash After Tactical Retreat Costs England World Cup Final Berth
A Quiet Bastille Day: France Grapples with World Cup Heartbreak and Leftover Fireworks
Spain in Ecstasy: "We Feel Unbeatable, We Taught the Whole World a Lesson"
Harvard Astrophysicist to Lead U.S. Scientific Advisory on Unidentified Aerial Phenomena
Emergency Sirens Activated Across Bahrain as Interior Ministry Issues Shelter Directives
World Cup Visitors Turn American Big-Box Stores Into Souvenir Stops
Netflix Weighs Always-On Channels, Bundles and Short-Form Video
The AI Invoice Shock: Layoffs Didn't Save Managers Money — They Cost Them More
Concern: Sexually Transmitted Bacterium Among Men Develops Antibiotic Resistance
Passenger Partially Pulled Out of Ryanair Jet After Cabin Window Fails Mid-Flight
Severe Heatwave Drives Dangerous Ground-Level Ozone Pollution Across Two Thirds of European Union
The Physical and Electronic Barriers Disrupting Domestic Wireless Networks
France and Morocco Open World Cup Quarter-Finals as Collina Defends Refereeing
Tech Pulse: The Future of AI and Screen Culture
Global News Briefing: Escalating Geopolitical Tensions and Corporate Shakeups
×