Arab Press

بالشعب و للشعب
Wednesday, Dec 24, 2025

Barclays scraps 'Big Brother' staff tracking system

Barclays scraps 'Big Brother' staff tracking system

Barclays says it has scrapped a system that tracked the time employees spent at their desks and sent warnings to those spending too long on breaks.

The bank introduced the computer monitoring system last week, but faced a staff backlash, reported by City AM.

Barclays said axing the tracking system was a response to "colleague feedback", but would not say if it was permanent.

The software, Sapience, claims to create "unprecedented transparency" within companies.

"It also determines when an employee goes offline for periods of time," the software firm's website says. A Barclays source said the tool was used to monitor the "effectiveness" of people's time at their desks.

But in addition to sparking unease within the bank, it attracted criticism from privacy campaigners and HR professionals.

Silkie Carlo, director of privacy campaign group Big Brother Watch, said "intrusive monitoring" deprived staff of privacy in the workplace.

"Managers would never get away with breathing down employee's necks, personally monitoring their screens or logging toilet and water breaks," she said. "The availability of technology to [monitor] staff surreptitiously does not make it any more acceptable."

She described the software as "creepy" and called on Barclays to "urgently review" its use.

Barclays said the software was part of a pilot that was rolled out in part of its investment banking division.

But after the City AM newspaper revealed details of the scheme and published damning comments from an employee who spoke to the paper anonymously, Barclays said managers would no longer be able to track the activities of individual workers.


Data protection


In a statement, the bank said: "We always intended to listen to colleague feedback as part of this limited pilot which was intended to tackle issues such as individual over-working as well as raise general productivity."

But Edward Houghton, head of research at Chartered Institute of Personnel and Development, questioned whether it was ever appropriate to use what he described as a "Big Brother" approach to workplace monitoring.

"Technologies like this may actually cause more harm than good," he said. "They can... create mistrust or low levels of trust for employees - employees can feel like they're being watched and not trusted to do their own work effectively."

It is not the first time the bank has come under fire for using technology to monitor its staff.

In 2017, Barclays faced widespread criticism after it installed black boxes under the bankers' desks to track how long they were spending at work.

Campaign group Privacy International said: "Data protection rules are very clear, strict and do not allow employers to carry out such monitoring unless they are able to prove that this is strictly necessary and proportionate and it does not severely impact employees' rights.

"People are entitled to some fundamental rights even if they are in work," it said. "International banks are no exception."

Newsletter

Related Articles

Arab Press
0:00
0:00
Close
Saudi Arabia’s 2025: A Pivotal Year of Global Engagement and Domestic Transformation
Saudi Arabia to Introduce Sugar-Content Based Tax on Sweetened Drinks from January 2026
Saudi Hotels Prepare for New Hospitality Roles as Alcohol Curbs Ease
Global Airports Forum Highlights Saudi Arabia’s Emergence as a Leading Aviation Powerhouse
Saudi Arabia Weighs Strategic Choice on Iran Amid Regional Turbulence
Saudi Arabia Condemns Sydney Bondi Beach Shooting and Expresses Solidarity with Australia
Washington Watches Beijing–Riyadh Rapprochement as Strategic Balance Shifts
Saudi Arabia’s Vision 2030 Drives Measurable Lift in Global Reputation and Influence
Alcohol Policies Vary Widely Across Muslim-Majority Countries, With Many Permitting Consumption Under Specific Rules
Saudi Arabia Clarifies No Formal Ban on Photography at Holy Mosques for Hajj 2026
Libya and Saudi Arabia Sign Strategic MoU to Boost Telecommunications Cooperation
Elon Musk’s xAI Announces Landmark 500-Megawatt AI Data Center in Saudi Arabia
Israel Moves to Safeguard Regional Stability as F-35 Sales Debate Intensifies
Cardi B to Make Historic Saudi Arabia Debut at Soundstorm 2025 Festival
U.S. Democratic Lawmakers Raise National Security and Influence Concerns Over Paramount’s Hostile Bid for Warner Bros. Discovery
Hackers Are Hiding Malware in Open-Source Tools and IDE Extensions
Traveling to USA? Homeland Security moving toward requiring foreign travelers to share social media history
Wall Street Analysts Clash With Riyadh Over Saudi Arabia’s Deficit Outlook
Trump and Saudi Crown Prince Cement $1 Trillion-Plus Deals in High-Profile White House Summit
Saudi Arabia Opens Alcohol Sales to Wealthy Non-Muslim Residents Under New Access Rules
U.S.–Saudi Rethink Deepens — Washington Moves Ahead Without Linking Riyadh to Israel Normalisation
Saudi Arabia and Israel Deprioritise Diplomacy: Normalisation No Longer a Middle-East Priority
As Trump Deepens Ties with Saudi Arabia, Push for Israel Normalization Takes a Back Seat
Thai Food Village Debuts at Saudi Feast Food Festival 2025 Under Thai Commerce Minister Suphajee’s Lead
Saudi Arabia Sharpens Its Strategic Vision as Economic Transformation Enters New Phase
Saudi Arabia Projects $44 Billion Budget Shortfall in 2026 as Economy Rebalances
OPEC+ Unveils New Capacity-Based System to Anchor Future Oil Output Levels
Hong Kong Residents Mourn Victims as 1,500 People Relocated After Devastating Tower Fire
Saudi Arabia’s SAMAI Initiative Surpasses One-Million-Citizen Milestone in National AI Upskilling Drive
Saudi Arabia’s Specialty Coffee Market Set to Surge as Demand Soars and New Exhibition Drops in December
Saudi Arabia Moves to Open Two New Alcohol Stores for Foreigners Under Vision 2030 Reform
Saudi Arabia’s AI Ambitions Gain Momentum — but Water, Talent and Infrastructure Pose Major Hurdles
Tensions Surface in Trump-MBS Talks as Saudi Pushes Back on Israel Normalisation
Saudi Arabia Signals Major Maritime Crack-Down on Houthi Routes in Red Sea
Italy and Saudi Arabia Seal Over 20 Strategic Deals at Business Forum in Riyadh
COP30 Ends Without Fossil Fuel Phase-Out as US, Saudi Arabia and Russia Align in Obstruction Role
Saudi-Portuguese Economic Horizons Expand Through Strategic Business Council
DHL Commits $150 Million for Landmark Logistics Hub in Saudi Arabia
Saudi Aramco Weighs Disposals Amid $10 Billion-Plus Asset Sales Discussion
Trump Hosts Saudi Crown Prince for Major Defence and Investment Agreements
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
Riyadh Metro Records Over One Hundred Million Journeys as Saudi Capital Accelerates Transit Era
Trump’s Grand Saudi Welcome Highlights U.S.–Riyadh Pivot as Israel Watches Warily
U.S. Set to Sell F-35 Jets to Saudi Arabia in Major Strategic Shift
Saudi Arabia Doubles Down on U.S. Partnership in Strategic Move
Saudi Arabia Charts Tech and Nuclear Leap Under Crown Prince’s U.S. Visit
Trump Elevates Saudi Arabia to Major Non-NATO Ally Amid Defense Deal
Trump Elevates Saudi Arabia to Major Non-NATO Ally as MBS Visit Yields Deepened Ties
Iran Appeals to Saudi Arabia to Mediate Restart of U.S. Nuclear Talks
Musk, Barra and Ford Join Trump in Lavish White House Dinner for Saudi Crown Prince
×