Arab Press

بالشعب و للشعب
Thursday, Mar 12, 2026

Facebook and Google 'failed to remove scam adverts'

Facebook and Google 'failed to remove scam adverts'

Facebook and Google failed to remove online scam adverts after fraud victims reported them, according to consumer watchdog Which?

Google had failed to remove 34% of the scam adverts reported to it, compared with 26% at Facebook, the study indicated.

Both companies said they removed fraudulent adverts, which are banned on their platforms.

But Which? said a more proactive approach was needed.

The report also found:

*  15% of those surveyed had fallen victim to a scam advert and reported it

*  of these, 27% had been on Facebook and 19% on Google

*  43% of victims did not report the scam to the technology companies

On Facebook, the biggest reason people did not report the scam was they doubted anything would be done.

On Google, it was because the victim did not know how to report the scam. Which? researchers said Google’s reporting process was complex and unclear.

Warn consumers


“The combination of inaction from online platforms when scam ads are reported, low reporting levels by scam victims and the ease with which advertisers can post new fraudulent adverts even after the original ad has been removed suggests that online platforms need to take a far more proactive approach to prevent fraudulent content from reaching potential victims in the first place,” Which? said.

And it has launched a free scam-alert service to warn consumers of the latest tactics used by fraudsters.

“There is no doubt that tech giants, regulators and the government need to go to greater lengths to prevent scams from flourishing,” Adam French, consumer rights expert at Which?, said.

“Online platforms must be given a legal responsibility to identify, remove and prevent fake and fraudulent content on their sites… and the government needs to act now.”

Violating policies


A Facebook representative said: "Fraudulent activity is not allowed on Facebook and we have taken action on a number of pages reported to us by Which?”

Google, meanwhile, said it had removed or blocked more than 3.1 billion ads for violating policies.

"We're constantly reviewing ads, sites and accounts to ensure they comply with our policies,” the company added.

"We have strict policies that govern the kinds of ads that we allow to run on our platform.

"We enforce those policies vigorously -, and if we find ads that are in violation, we remove them.

"We utilise a mix of automated systems and human review to enforce our policies."


There are so many rules governing what you can advertise on radio, television and in print that by comparison the internet is a Wild West.

Facebook and Google do have rules about what can and cannot be advertised on their platforms - but they are businesses of scale and it would cost them money to check every ad before it goes live.

So they don't bother.

Reactive moderation is a game of whack-a-mole that leaves consumers vulnerable to scams on platforms they think are trustworthy.

On top of that, a third of the victims surveyed by Which? said they did not bother reporting scam ads because they thought Facebook would not remove them.

And they are right to be sceptical.

Face regulation


On Facebook and Instagram, one company has been using videos and photos of me to sell a face mask it claims I am modelling - but that is impossible because I made the face mask myself.

Facebook lets you report an ad as "misleading" but does not allow you to explain why - and since the company in question is selling some sort of face mask, its moderators let the ad stay up for weeks.

Google, meanwhile, does not let you know whether it has taken any action on your report - and its ads remain littered with companies that break the search giant's own rules.

Little wonder consumer groups are now asking for the technology giants to face regulation.


Reporter Dan Whitworth was phoned by a fraudster and managed to record the call


Newsletter

Related Articles

Arab Press
0:00
0:00
Close
Iran warns of $200 oil as forces target merchant ships in Gulf
Japan to Release 45 Days of Oil Reserves Amid Iran Conflict
Three Commercial Vessels Attacked Near Strait of Hormuz, Thai-Flagged Ship Damaged and Crew Evacuated
Saudi Red Sea Oil Exports Set for Record in March as Kingdom Reroutes Crude Amid Hormuz Crisis
Saudi Arabia Seeks Belgian Military Support After Iranian Missile Attacks
Saudi Arabia Welcomes US Decision to Designate Sudan’s Muslim Brotherhood as Terrorist Organisation
Saudi Aramco Plans Dual Gulf and Red Sea Export Routes as Iran Crisis Disrupts Oil Shipments
Saudi Cabinet Condemns Iranian Attacks and Reaffirms Kingdom’s Right to Defend Its Sovereignty
Ukraine Deploys Counter-Drone Teams to Gulf States as Iranian Drone Threat Expands
Bahrain Grand Prix Faces Uncertainty as Saudi Arabia Works to Keep Formula One Race on Track
Saudi Arabia Faces New Strategic Dilemma in Yemen as Regional War Reshapes Calculations
OPEC Confirms Saudi-Led Oil Output Increase as Iran War Disrupts Global Energy Markets
Pakistan Pledges Rapid Support for Saudi Arabia Amid Escalating Middle East Tensions
Global Energy Agency Announces Record Release of 400 Million Barrels to Stabilize Oil Markets Amid Hormuz Disruption
Aramco Warns Global Oil Market Faces ‘Catastrophic’ Shock if Strait of Hormuz Remains Closed
Iran Launches Drone and Missile Attacks Across Gulf Targets Including Saudi Arabia, Kuwait and Bahrain
Saudi Arabia Elevates Fahad Al-Saif as Vision 2030 Enters Crucial Implementation Phase
Saudi Aramco Expands Routes to Move Oil Without Reliance on the Strait of Hormuz
Saudi Arabia and Pakistan Reaffirm Mutual Defense Cooperation Following Iran Strike
Saudi Arabia Plans Major Ukrainian Arms Deal to Counter Iranian Drone Threat
Pentagon Signals Intensification of U.S. Air Campaign as Iran Conflict Escalates
U.S. Senator Lindsey Graham Raises Prospect of Mutual Defense Pact With Saudi Arabia Amid Iran Conflict
Why Saudi Arabia Is Unlikely to Have Wanted U.S. Airstrikes on Iran
Saudi Arabia’s Red Sea Oil Exports Set to Reach Record High as Gulf Routes Face Disruption
Saudi Arabia Pushes East–West Oil Pipeline Toward Full Capacity as Hormuz Crisis Disrupts Global Energy Flows
Oil Prices Retreat From Peak as G7 Weighs Release of Strategic Reserves
Pentagon Identifies U.S. Soldier Who Died After Iranian Strike on Saudi Air Base
Why Saudi Arabia’s $50 Billion ‘The Line’ Megacity Slowed — and How Artificial Intelligence Is Reshaping the Plan
United States Withdraws Diplomatic Staff from Saudi Arabia and Southeast Turkey as Regional Conflict Escalates
Fanatics Moves Tom Brady Flag Football Showcase from Saudi Arabia to Los Angeles Amid Regional War
Saudi Arabia Seeks Strategic Support from Pakistan After Iranian Missile and Drone Attacks
Saudi Arabia Begins Oil Output Cuts as Hormuz Disruption Forces Storage Limits
Saudi Arabia Travel Advisory Tightened as Middle East War Triggers Regional Security Alerts
Saudi Arabia Warns Iran It Will Be ‘Biggest Loser’ as Drone Strikes Spread Across Gulf States
Lindsey Graham Urges Saudi Arabia to Join US Effort Against Iran as War Expands
Saudi Crown Prince Holds Strategic Calls With Spanish and Ukrainian Leaders Amid Regional Tensions
Kuwait’s Jazeera Airways Shifts Operations to Saudi Arabia Amid Regional Airspace Disruptions
Saudi Arabian Grand Prix: Why Jeddah’s Night Race Has Become One of Formula One’s Most Distinctive Events
F1 Leadership Addresses Bahrain and Saudi Arabia Races as Middle East Conflict Raises Safety Concerns
Zelenskyy Offers Saudi Crown Prince Assistance to Counter Iranian Drone Threat
Seventh U.S. Service Member Dies from Injuries After Iranian Strike in Saudi Arabia
Civilian Infrastructure Increasingly Hit as Iran Conflict Expands and Saudi Arabia Reports First Fatalities
Saudi Arabia Warns Iran to Halt Attacks and Signals Potential Retaliation
US Embassy in Riyadh Issues Security Alert Urging Americans to Shelter in Place Amid Regional Attacks
Projectile Strike on Saudi Residential Building Kills Two as Regional Conflict Expands
Saudi Arabia Warns Iran While Expanding Diplomatic Efforts to Contain Widening Middle East War
Iran’s President Rejects U.S. Surrender Demand as Drone and Missile Strikes Hit Gulf States
Saudi Arabia Intercepts Drone Swarm Targeting Strategic Shaybah Oil Field
Pakistan Faces Growing Pressure to Balance Ties With Iran and Saudi Arabia as Regional War Intensifies
Middle East Conflict Tests Mohammed bin Salman’s Vision to Transform Saudi Arabia Into a Global Hub
×