Arab Press

بالشعب و للشعب
Sunday, Apr 26, 2026

Coronavirus: Mental health hotline for NHS staff

Coronavirus: Mental health hotline for NHS staff

The NHS is launching a hotline to support and advise healthcare staff during the coronavirus pandemic.
Volunteers from charities including Hospice UK, the Samaritans and Shout, will listen to concerns and offer psychological support.

The phone line will be open between 07:00 and 23:00 every day, while the text service will be available around the clock.

The phone number is 0300 131 7000 or staff can text FRONTLINE to 85258.

It comes as staff face increasing pressure to care for rising numbers of patients who are seriously ill with the virus.

Since the outbreak began, more than 6,000 people have died in the UK after testing positive for coronavirus and among them are front-line medical staff.

As well as workload pressures and the emotional toll, some staff say they have had to work in situations where they feel unsafe because of a lack personal protective equipment (PPE).

Prof Tom Dening from the Institute of Mental Health at the University of Nottingham said: "The mental health of NHS staff is going to be absolutely crucial in the nation's response to the coronavirus pandemic.

"Staff are being exposed to high levels of personal risk, long hours in difficult environments clad in PPE, and also the possibility of something known as moral injury, which is the distressing awareness you may feel when you know you can't meet all the needs of the people you are trying to care for.

"This combination of factors would rattle even the most resilient of us."

While staff can still talk to each other and their managers, the NHS hotline will offer support outside the workplace.

There will be 1,500 volunteers to support the 1.4 million nurses, doctors and other healthcare workers in the NHS.

Anyone who requires further help will be signposted to services ranging from practical and financial assistance to specialist bereavement and psychological support, says the service.

Danny Mortimer, from NHS Employers, said: "As the pandemic continues, our people will face new and growing challenges on a daily basis, and it's therefore more important than ever that they are able to access resources to help them manage their wellbeing, in a way that suits their needs."

Prerana Issar, chief people officer for the NHS, said: "We need to do everything we can to support our incredible NHS people as they care for people through this global health emergency."

Meanwhile, a group of mental health experts, led by Dr Michael Bloomfield at University College London, have issued advice and a video for front-line healthcare workers on how to cope with stress during the Covid-19 crisis:

Give yourself permission to take regular breaks during your shifts

Eat, drink and sleep as well as you can

Try to use strategies that have helped you cope with stressful situations in the past

Take time out between shifts

Stay in touch with friends and family - video-call and phone them if you can't see them in person

Engage in physical activity

Maintain a routine as much as possible

Plan regular activities that make you feel good, and tasks that take your mind off the crisis

Avoid unhelpful coping strategies such as smoking, alcohol or other drugs

Try to limit the time spent watching, reading or listening to the news

Reach out for help if you need support
Newsletter

Related Articles

Arab Press
0:00
0:00
Close
News Roundup
Strategic Saudi-Bahrain Causeway Closed Amid Security Concerns as Trump Deadline Approaches
Saudi Arabia Keeps Red Sea Oil Exports Flowing Despite Regional Tensions
Pipeline Attack Cuts Significant Share of Saudi Arabia’s Oil Export Capacity
Saudi Business Leader Abudawood Appointed Chairman of Merit Incentives Group
TotalEnergies Confirms Damage at Saudi Refinery Following Security Incident
Saudi Arabia Launches Early Construction Phase for King Salman Stadium Project
Saudi Shift Away from Longstanding Dollar Oil Framework Gains Attention Amid Iran Conflict
Türkiye and Saudi Arabia Resolve Long-Running Transit Visa Dispute
Saudi Oil Capacity and Pipeline Flows Reduced as Supply Risks Intensify
TotalEnergies Reports Damage to Saudi SATORP Refinery Following Security Incidents
Gulf States Assess Prospects of U.S.-Iran Truce as Regional Stability Efforts Intensify
South Korea Resumes Honey Exports to Saudi Arabia Following Sanitary Approval
Saudi Arabia Carries Out Sentences in Eastern Province Following Security Convictions
Saudi Sovereign Wealth Fund Backs King Street’s Regional Credit Strategy
Saudi Arabia Secures World Cup Return as Egypt Celebrates Landmark Qualification
Iran and Saudi Arabia Intensify Diplomatic Engagement Amid Regional Tensions
Russia and Saudi Arabia Open Visa-Free Travel Corridor for Citizens
Saudi Oil Output Capacity Reduced by 600,000 Barrels Per Day Amid Regional Conflict
Saudi Arabia Suspends Operations at Select Energy Sites as Precautionary Measure
Saudi Arabia Halts Operations at Multiple Energy Facilities Amid Heightened Tensions
Global Markets Jolt as Iran Signals Ceasefire Breakdown and Rising Regional Tensions
King Street Aligns with Saudi Sovereign Wealth Fund to Expand Alternative Investments in Middle East
Attack on Saudi Arabia’s Jubail Petrochemical Hub Raises Global Supply Concerns
Debate Emerges Over Saudi Strategic Decisions as Gulf Cooperation Council Dynamics Come Into Focus
Saudi Arabia Expands Full Workforce Localisation to 69 Professions in Major Labour Reform
Emerging Alliance of Pakistan, Turkey, Egypt and Saudi Arabia Signals New Regional Power Dynamic Amid Iran Conflict
Iran Linked to Strikes Across Gulf States Following Refinery Attack Escalation
Saudi Arabia Voices Concern Over Fragile US–Iran Ceasefire Stability
Starmer Warns Sustained Effort Needed to Ensure US–Iran Ceasefire Holds
Saudi Arabia’s Key East-West Oil Pipeline Targeted Following Ceasefire Announcement
Iran Targets Saudi Arabia’s East-West Oil Pipeline in Escalating Regional Tensions
Trump Warns of Civilizational Stakes as Iran Halts Negotiations
Saudi Companies Expand Remote Work Measures Ahead of Iran-Related Security Concerns
Iran Warns of Strikes on Saudi Energy Infrastructure if US Targets Its Facilities
Iran Urges Civilians to Form Human Shields Around Nuclear Sites as Diplomatic Deadline Approaches
Saudi Arabia Raises Oil Prices to Record Premiums Amid Supply Pressures Linked to Iran Conflict
Key Saudi-Bahrain Causeway Closed Amid Heightened Security Concerns Linked to Iran
Formula One Calendar Gap Explained as Fans Await Next Grand Prix
Growing Strain on the Petrodollar System Comes Into Focus Amid Iran Conflict
Reported Strike on Saudi Arabia’s Jubail Complex Raises Global Energy Supply Concerns
FedEx Introduces New Digital Tool to Streamline Imports into Saudi Arabia
Iran Claims Strike on Saudi Arabia’s Jubail Petrochemical Complex Amid Rising Regional Tensions
Taiwan to Source Oil Shipments from Saudi Arabia’s Red Sea Ports
Saudi Arabia Evacuates Riyadh Financial District as Precaution Amid Regional Tensions
Saudi Arabia Balances Ambitious Economic Vision Amid Regional Tensions and Financial Pressures
Budget Saudi Arabia Reports Strong Full-Year 2025 Financial Performance
Saudi Arabia Expands Investment in Capcom With Stake Reaching Six Percent
Saudi Arabia Assesses Significant Economic Impact From Regional Conflict Involving Iran
US Beef Secures Expanded Market Access in Saudi Arabia
×