Arab Press

بالشعب و للشعب
Wednesday, Jul 22, 2026

Christmas shoppers warned about fake online reviews - here's how to protect yourself

Christmas shoppers warned about fake online reviews - here's how to protect yourself

The Competition and Markets Authority (CMA) is leading an investigation into fake reviews, which includes a formal probe into Amazon and Google over concerns they have not been doing enough to combat false write-ups left on their sites.

UK shoppers have been urged to look out for fake online reviews over the Christmas period.

People across the country have bought an estimated 80 million items on the basis of positive online reviews only to be disappointed when they arrive, National Trading Standards (NTS) has said.

It added that consumer trust in online reviews is fuelling a surge in criminals using them to sell poor quality goods and services.

A total of 56% of online shoppers use online reviews as a deciding factor when making a purchase and 67% are more like to buy a product or service if it has a five-star rating, a survey for NTS suggests.

However, NTS found just one in five people check the timing and spacing of reviews online and only 18% look at reviewers' activity history, which can provide useful information about whether they are genuine.

Here are six tips from National Trading Standards to avoid falling for fake online reviews:


*  Timing and spacing - check for multiple similar reviews that have been uploaded within a few minutes or hours.

*  Check the reviewer's activity - if an account has been activated recently or has only reviewed a narrow range of products/services, it could indicate suspicious activity.

*  Vague language - legitimate reviews will often be personal and specific to the individual's experience. A fake is more likely to be vague, using generic words and phrases such as 'amazing', 'awesome' and 'buy this product'.

*  Check contact details - if a reviewer is happy to be contacted with questions, and is responsive, it's a good sign they're legitimate.

*  Use a browser plug-in - they use artificial intelligence to analyse reviews, identify suspicious activity and suggest better alternatives. Examples are Fakespot and ReviewMeta.

*  Look beyond the star rating - whilst a star rating of 4.5 or 5 can be a good quality indicator, be sure to look at the reviews too.

Fake online reviews are estimated to potentially influence £23 billion of UK consumer spending every year, according to government figures.

An investigation into fake reviews is already being conducted by the Competition and Markets Authority (CMA), which includes a formal probe into Amazon and Google over concerns they have not been doing enough to combat false write-ups posted on their sites.

Last year, Facebook, Instagram and eBay removed groups and banned individuals for buying and selling fake reviews, following action taken by the CMA.

"Bogus online reviews damage legitimate businesses and prop up those seeking to make a fast buck by selling shoddy goods," said NTS eCrime team national co-ordinator Mike Andrews.

"Many of those we surveyed said they felt deceived, conned and tricked after unwittingly falling for the fakes, often only realising the reviews were suspicious when it was too late.

"We urge those doing their Christmas shopping online to look out for fake online reviews and avoid being left out of pocket by using our tips."

Anyone who fears they have been the victim of an online scam should report it to actionfraud.police.uk or by calling 0300 123 2040.

Newsletter

Related Articles

Arab Press
0:00
0:00
Close
Miliband Sets Climate and International Law at Centre of UK Diplomacy
Pentagon Discloses Nearly 100 US Troop Injuries During Renewed Iran Fighting
Trump Readies New Tariffs as Temporary Global Levy Nears Expiry
High Prices Push Coffee Drinkers Toward Whole Beans and Home Brewing
Trump Draws Boos and Podium Scrutiny at Spain’s World Cup Triumph
Spain Defeats Argentina in Extra Time to Win Second World Cup
Turkey Explores S-400 Transfer to UAE in Bid to Rejoin F-35 Program
US Retaliates Against Iran After Two American Troops Killed in Jordan
Proposed U.S.-Saudi Nuclear Pact Could Permit Limited Uranium Enrichment Under International Safeguards
Why Kentucky Fried Chicken Became KFC—and Why the False Explanations Persist
Iran Claims It Destroyed Bahrain’s Main Artificial Intelligence Center in Missile and Drone Strike
Ukrainian Drones Strike Wildberries Warehouses Deep Inside Russia
Reported CIA Mission Helped Clear the UAE’s Path to Advanced US AI Chips
Artificial Intelligence Capital Fuels Markets While Governments and Regulators Face Mounting Strategic Tests
China’s Moonshot’s Kimi K3 Narrows the Gap With Anthropic Through Scale, Openness and Lower Cost
The Ledger Will Not Trust on Faith
Passenger Bound for Germany Refused to Sit Beside a Woman on a Plane — Then Slapped a Flight Attendant
Ukraine’s Leadership Rift Spills Into the Streets as Protesters Target Army Chief
The Ten World Cup Finals That Defined Football History
Smartphones Are Getting More Expensive, Sales Are Collapsing, and Even Apple Admits: "Prices Will Rise"
Leadership Change and Strategic Rivalry Redraw the Political Map
The AI Race Enters Its Infrastructure Era
Britain Nationalises British Steel to Protect Scunthorpe Production and Strategic Supply
Thomas Tuchel Faces Fierce Backlash After Tactical Retreat Costs England World Cup Final Berth
A Quiet Bastille Day: France Grapples with World Cup Heartbreak and Leftover Fireworks
Spain in Ecstasy: "We Feel Unbeatable, We Taught the Whole World a Lesson"
Harvard Astrophysicist to Lead U.S. Scientific Advisory on Unidentified Aerial Phenomena
Emergency Sirens Activated Across Bahrain as Interior Ministry Issues Shelter Directives
World Cup Visitors Turn American Big-Box Stores Into Souvenir Stops
Netflix Weighs Always-On Channels, Bundles and Short-Form Video
The AI Invoice Shock: Layoffs Didn't Save Managers Money — They Cost Them More
Concern: Sexually Transmitted Bacterium Among Men Develops Antibiotic Resistance
Passenger Partially Pulled Out of Ryanair Jet After Cabin Window Fails Mid-Flight
Severe Heatwave Drives Dangerous Ground-Level Ozone Pollution Across Two Thirds of European Union
The Physical and Electronic Barriers Disrupting Domestic Wireless Networks
France and Morocco Open World Cup Quarter-Finals as Collina Defends Refereeing
Tech Pulse: The Future of AI and Screen Culture
Global News Briefing: Escalating Geopolitical Tensions and Corporate Shakeups
Global News Brief: Escalating Conflicts, Public Health Crises, and World Cup Drama
Europe's Growing Struggle with Extreme Heat and Air Conditioning
Anthropic Reengineers Agentic Architecture to Shift Autonomous Workplace Automation to the Cloud
Logic Flaw in Windows 11 Permission Architecture Silently Consumes Hundreds of Gigabytes of Local Storage
Apple Advances Late-Stage Operating Systems with Fourth Beta Deployments
Global Crisis Alert: Escalating Middle East Tensions and UK Political Upheaval
Japanese Technology Firm Fujitsu Launches Advanced Artificial Intelligence Tool for Corporate Disclosures
South Africa Officially Launches Nationwide Campaign for Highly Contested Local Government Elections
United Kingdom Commits Additional Funding for Unexploded Ordnance Clearance in Laos
Singapore Announces Stringent New Greenhouse Gas Regulations for Commercial Cooling Systems
Cambodia and Thailand Hold High-Level Border Security Talks at United Nations Headquarters
Myanmar Military Government and China Sign Major Agreement to Upgrade Media and Cultural Cooperation
×