Arab Press

بالشعب و للشعب
Sunday, Jul 26, 2026

Zoom settles US class action privacy lawsuit for $86m

Zoom settles US class action privacy lawsuit for $86m

Video-conferencing firm Zoom has agreed to pay $86m (£61.9m) to settle a class action privacy lawsuit in the US.

The lawsuit alleged that Zoom had invaded the privacy of millions of users by sharing personal data with Facebook, Google and LinkedIn.

It also accused Zoom of misstating that it offers end-to-end encryption and for failing to prevent hackers from "zoombombing" sessions.

The firm denied any wrongdoing, but has agreed to boost its security practices.

The preliminary settlement, which also includes a provision that Zoom will give its staff specialised training in data handling and privacy, is still subject to approval by US District Judge Lucy Koh in San Jose, California.

A Zoom spokesman said: "The privacy and security of our users are top priorities for Zoom, and we take seriously the trust our users place in us.

"We are proud of the advancements we have made to our platform, and look forward to continuing to innovate with privacy and security at the forefront."

The class-action lawsuit, filed in March 2020 in the US District Court in the Northern District of California, is just one of several legal complaints facing the US-based video-conferencing platform.

The lawsuit was filed on behalf of Zoom Meetings paid subscribers nationwide, as well as free users.

According to the plaintiff's lawyers, US Zoom subscribers generated $1.3bn in revenues for the video-conferencing firm.

Should the proposed settlement be approved, subscribers included in the class action would be eligible for 15% refunds on their subscriptions or $25, whichever is larger, while others could receive up to $15.

The plaintiffs' lawyers also intend to seek $21.3m in legal fees from Zoom.

The video-conferencing firm had asked the court to dismiss the motion in March.

However Judge Koh only granted the dismissal of part of the case pertaining to invasion of privacy and negligence - she allowed the plaintiffs to continue to pursue some claims relating to contracts.

Zoombombing and security concerns


The video-conferencing firm has long been criticised for its approach to its security.


One key issue that has led to some companies choosing to stop using the platform is the phenomena of "Zoombombing" incidents, where uninvited guests crash meetings to cause problems.

According to the New York Times, in April last year a virtual Chipotle event during the coronavirus lockdown was disrupted when a hacker entered and broadcast pornography to hundreds of attendees.

Zoom has also come under fire for security flaws, including a vulnerability that allowed an attacker to remove attendees from meetings, spoof messages from users and hijack shared screens. Another saw Mac users forced into calls without their knowledge.

On top of this, plaintiffs of the lawsuit accused the platform of misrepresenting its encryption protocol - transport encryption - as end-to-end encryption.

This means Zoom can access the video and audio of meetings, rather than the meeting's participants being the only ones able to decrypt communications.

However, since April 2020, the BBC understands that Zoom has undertaken a substantial amount of work to address security and privacy concerns through app updates, including the introduction of end-to-end encryption and more than 100 features related to privacy, safety and security.

Newsletter

Related Articles

Arab Press
0:00
0:00
Close
Following OpenAI's Cyberattack: 'Most Companies Still Do Not Understand What Is Coming'
OpenAI Sued After ChatGPT Allegedly Discouraged Emergency Care Before Near-Fatal Embolism
Miliband Sets Climate and International Law at Centre of UK Diplomacy
Pentagon Discloses Nearly 100 US Troop Injuries During Renewed Iran Fighting
Trump Readies New Tariffs as Temporary Global Levy Nears Expiry
High Prices Push Coffee Drinkers Toward Whole Beans and Home Brewing
Trump Draws Boos and Podium Scrutiny at Spain’s World Cup Triumph
Spain Defeats Argentina in Extra Time to Win Second World Cup
Turkey Explores S-400 Transfer to UAE in Bid to Rejoin F-35 Program
US Retaliates Against Iran After Two American Troops Killed in Jordan
Proposed U.S.-Saudi Nuclear Pact Could Permit Limited Uranium Enrichment Under International Safeguards
Why Kentucky Fried Chicken Became KFC—and Why the False Explanations Persist
Iran Claims It Destroyed Bahrain’s Main Artificial Intelligence Center in Missile and Drone Strike
Ukrainian Drones Strike Wildberries Warehouses Deep Inside Russia
Reported CIA Mission Helped Clear the UAE’s Path to Advanced US AI Chips
Artificial Intelligence Capital Fuels Markets While Governments and Regulators Face Mounting Strategic Tests
China’s Moonshot’s Kimi K3 Narrows the Gap With Anthropic Through Scale, Openness and Lower Cost
The Ledger Will Not Trust on Faith
Passenger Bound for Germany Refused to Sit Beside a Woman on a Plane — Then Slapped a Flight Attendant
Ukraine’s Leadership Rift Spills Into the Streets as Protesters Target Army Chief
The Ten World Cup Finals That Defined Football History
Smartphones Are Getting More Expensive, Sales Are Collapsing, and Even Apple Admits: "Prices Will Rise"
Leadership Change and Strategic Rivalry Redraw the Political Map
The AI Race Enters Its Infrastructure Era
Britain Nationalises British Steel to Protect Scunthorpe Production and Strategic Supply
Thomas Tuchel Faces Fierce Backlash After Tactical Retreat Costs England World Cup Final Berth
A Quiet Bastille Day: France Grapples with World Cup Heartbreak and Leftover Fireworks
Spain in Ecstasy: "We Feel Unbeatable, We Taught the Whole World a Lesson"
Harvard Astrophysicist to Lead U.S. Scientific Advisory on Unidentified Aerial Phenomena
Emergency Sirens Activated Across Bahrain as Interior Ministry Issues Shelter Directives
World Cup Visitors Turn American Big-Box Stores Into Souvenir Stops
Netflix Weighs Always-On Channels, Bundles and Short-Form Video
The AI Invoice Shock: Layoffs Didn't Save Managers Money — They Cost Them More
Concern: Sexually Transmitted Bacterium Among Men Develops Antibiotic Resistance
Passenger Partially Pulled Out of Ryanair Jet After Cabin Window Fails Mid-Flight
Severe Heatwave Drives Dangerous Ground-Level Ozone Pollution Across Two Thirds of European Union
The Physical and Electronic Barriers Disrupting Domestic Wireless Networks
France and Morocco Open World Cup Quarter-Finals as Collina Defends Refereeing
Tech Pulse: The Future of AI and Screen Culture
Global News Briefing: Escalating Geopolitical Tensions and Corporate Shakeups
Global News Brief: Escalating Conflicts, Public Health Crises, and World Cup Drama
Europe's Growing Struggle with Extreme Heat and Air Conditioning
Anthropic Reengineers Agentic Architecture to Shift Autonomous Workplace Automation to the Cloud
Logic Flaw in Windows 11 Permission Architecture Silently Consumes Hundreds of Gigabytes of Local Storage
Apple Advances Late-Stage Operating Systems with Fourth Beta Deployments
Global Crisis Alert: Escalating Middle East Tensions and UK Political Upheaval
Japanese Technology Firm Fujitsu Launches Advanced Artificial Intelligence Tool for Corporate Disclosures
South Africa Officially Launches Nationwide Campaign for Highly Contested Local Government Elections
United Kingdom Commits Additional Funding for Unexploded Ordnance Clearance in Laos
Singapore Announces Stringent New Greenhouse Gas Regulations for Commercial Cooling Systems
×