Arab Press

بالشعب و للشعب
Monday, Dec 01, 2025

Zoom settles US class action privacy lawsuit for $86m

Zoom settles US class action privacy lawsuit for $86m

Video-conferencing firm Zoom has agreed to pay $86m (£61.9m) to settle a class action privacy lawsuit in the US.

The lawsuit alleged that Zoom had invaded the privacy of millions of users by sharing personal data with Facebook, Google and LinkedIn.

It also accused Zoom of misstating that it offers end-to-end encryption and for failing to prevent hackers from "zoombombing" sessions.

The firm denied any wrongdoing, but has agreed to boost its security practices.

The preliminary settlement, which also includes a provision that Zoom will give its staff specialised training in data handling and privacy, is still subject to approval by US District Judge Lucy Koh in San Jose, California.

A Zoom spokesman said: "The privacy and security of our users are top priorities for Zoom, and we take seriously the trust our users place in us.

"We are proud of the advancements we have made to our platform, and look forward to continuing to innovate with privacy and security at the forefront."

The class-action lawsuit, filed in March 2020 in the US District Court in the Northern District of California, is just one of several legal complaints facing the US-based video-conferencing platform.

The lawsuit was filed on behalf of Zoom Meetings paid subscribers nationwide, as well as free users.

According to the plaintiff's lawyers, US Zoom subscribers generated $1.3bn in revenues for the video-conferencing firm.

Should the proposed settlement be approved, subscribers included in the class action would be eligible for 15% refunds on their subscriptions or $25, whichever is larger, while others could receive up to $15.

The plaintiffs' lawyers also intend to seek $21.3m in legal fees from Zoom.

The video-conferencing firm had asked the court to dismiss the motion in March.

However Judge Koh only granted the dismissal of part of the case pertaining to invasion of privacy and negligence - she allowed the plaintiffs to continue to pursue some claims relating to contracts.

Zoombombing and security concerns


The video-conferencing firm has long been criticised for its approach to its security.


One key issue that has led to some companies choosing to stop using the platform is the phenomena of "Zoombombing" incidents, where uninvited guests crash meetings to cause problems.

According to the New York Times, in April last year a virtual Chipotle event during the coronavirus lockdown was disrupted when a hacker entered and broadcast pornography to hundreds of attendees.

Zoom has also come under fire for security flaws, including a vulnerability that allowed an attacker to remove attendees from meetings, spoof messages from users and hijack shared screens. Another saw Mac users forced into calls without their knowledge.

On top of this, plaintiffs of the lawsuit accused the platform of misrepresenting its encryption protocol - transport encryption - as end-to-end encryption.

This means Zoom can access the video and audio of meetings, rather than the meeting's participants being the only ones able to decrypt communications.

However, since April 2020, the BBC understands that Zoom has undertaken a substantial amount of work to address security and privacy concerns through app updates, including the introduction of end-to-end encryption and more than 100 features related to privacy, safety and security.

Newsletter

Related Articles

Arab Press
0:00
0:00
Close
Hong Kong Residents Mourn Victims as 1,500 People Relocated After Devastating Tower Fire
Saudi Arabia’s SAMAI Initiative Surpasses One-Million-Citizen Milestone in National AI Upskilling Drive
Saudi Arabia’s Specialty Coffee Market Set to Surge as Demand Soars and New Exhibition Drops in December
Saudi Arabia Moves to Open Two New Alcohol Stores for Foreigners Under Vision 2030 Reform
Saudi Arabia’s AI Ambitions Gain Momentum — but Water, Talent and Infrastructure Pose Major Hurdles
Tensions Surface in Trump-MBS Talks as Saudi Pushes Back on Israel Normalisation
Saudi Arabia Signals Major Maritime Crack-Down on Houthi Routes in Red Sea
Italy and Saudi Arabia Seal Over 20 Strategic Deals at Business Forum in Riyadh
COP30 Ends Without Fossil Fuel Phase-Out as US, Saudi Arabia and Russia Align in Obstruction Role
Saudi-Portuguese Economic Horizons Expand Through Strategic Business Council
DHL Commits $150 Million for Landmark Logistics Hub in Saudi Arabia
Saudi Aramco Weighs Disposals Amid $10 Billion-Plus Asset Sales Discussion
Trump Hosts Saudi Crown Prince for Major Defence and Investment Agreements
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
Riyadh Metro Records Over One Hundred Million Journeys as Saudi Capital Accelerates Transit Era
Trump’s Grand Saudi Welcome Highlights U.S.–Riyadh Pivot as Israel Watches Warily
U.S. Set to Sell F-35 Jets to Saudi Arabia in Major Strategic Shift
Saudi Arabia Doubles Down on U.S. Partnership in Strategic Move
Saudi Arabia Charts Tech and Nuclear Leap Under Crown Prince’s U.S. Visit
Trump Elevates Saudi Arabia to Major Non-NATO Ally Amid Defense Deal
Trump Elevates Saudi Arabia to Major Non-NATO Ally as MBS Visit Yields Deepened Ties
Iran Appeals to Saudi Arabia to Mediate Restart of U.S. Nuclear Talks
Musk, Barra and Ford Join Trump in Lavish White House Dinner for Saudi Crown Prince
Lawmaker Seeks Declassification of ‘Shocking’ 2019 Call Between Trump and Saudi Crown Prince
US and Saudi Arabia Forge Strategic Defence Pact Featuring F-35 Sale and $1 Trillion Investment Pledge
Saudi Sovereign Wealth Fund Emerges as Key Contender in Warner Bros. Discovery Sale
Trump Secures Sweeping U.S.–Saudi Agreements on Jets, Technology and Massive Investment
Detroit CEOs Join White House Dinner as U.S.–Saudi Auto Deal Accelerates
Netanyahu Secures U.S. Assurance That Israel’s Qualitative Military Edge Will Remain Despite Saudi F-35 Deal
Ronaldo Joins Trump and Saudi Crown Prince’s Gala Amid U.S.–Gulf Tech and Investment Surge
U.S.–Saudi Investment Forum Sees U.S. Corporate Titans and Saudi Royalty Forge Billion-Dollar Ties
Elon Musk’s xAI to Deploy 500-Megawatt Saudi Data Centre with State-backed Partner HUMAIN
U.S. Clears Export of Advanced AI Chips to Saudi Arabia and UAE Amid Strategic Tech Partnership
xAI Selects Saudi Data-Centre as First Customer of Nvidia-Backed Humain Project
President Trump Hosts Saudi Crown Prince Mohammed bin Salman in Washington Amid Strategic Deal Talks
Saudi Crown Prince to Press Trump for Direct U.S. Role in Ending Sudan War
Trump Hosts Saudi Crown Prince: Five Key Takeaways from the White House Meeting
Trump Firmly Defends Saudi Crown Prince Over Khashoggi Murder Amid Washington Visit
Trump Backs Saudi Crown Prince Over Khashoggi Killing Amid White House Visit
Trump Publicly Defends Saudi Crown Prince Over Khashoggi Killing During Washington Visit
President Donald Trump Hosts Saudi Crown Prince Mohammed bin Salman at White House to Seal Major Defence and Investment Deals
Saudi Arabia’s Solar Surge Signals Unlikely Shift in Global Oil Powerhouse
Saudi Crown Prince Receives Letter from Iranian President Ahead of U.S. Visit
Saudi Arabia’s Crown Prince Begins Washington Visit to Cement Long-Term U.S. Alliance
Saudi Crown Prince Meets Trump in Washington to Deepen Defence, AI and Nuclear Ties
Saudi Arabia Accelerates Global Mining Strategy to Build a New Economic Pillar
Crown Prince Mohammed bin Salman Arrives in Washington to Reset U.S.–Saudi Strategic Alliance
Saudi-Israeli Normalisation Deal Looms, But Riyadh Insists on Proceeding After Israeli Elections
Saudis Prioritise US Defence Pact and AI Deals, While Israel Normalisation Takes Back Seat
Saudi Crown Prince’s Washington Visit Aims to Advance Defence, AI and Nuclear Cooperation
×